This Cookies Policy explains how Xccelerated AI (“we,” “us,” “our”), a company registered in the Dubai International Financial Centre (DIFC), uses cookies and similar tracking technologies on our platform (voxbee.ai) to provide Voxbee, an AI-powered video generation service with features including Direct Dub, Dub Studio, Lip Sync, Text to Speech, and Video Captions. We are committed to compliance with the DIFC Data Protection Law 2020 (DPL), the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Brazilian General Data Protection Law (LGPD), and other applicable international data protection laws. This policy details the cookies we use, their purposes, how we obtain your consent, and how you can exercise your data protection rights.
1. What are Cookies?
Cookies are small text files stored on your device (computer, mobile, or tablet) when you visit our website or use Voxbee. Similar technologies, such as pixels or local storage, may also be used to collect data. These technologies help us:
- Ensure essential functionality and security.
- Personalize your experience (e.g., remembering preferences for video creation).
- Analyze usage to improve our services (e.g., tracking video creations via Amplitude).
- Enable integrations with third-party services (e.g., Stripe for payments, Intercom for support chat).
2. Why We Use Cookies
- Ensure essential functionality: Support secure login, payment processing, and platform navigation.
- Personalize experience: Remember settings like language or video preferences.
- Analyze performance: Track usage (e.g., Direct Dub or Lip Sync engagement) to enhance Voxbee.
- Support integrations: Enable third-party services like Stripe, Amplitude, Intercom, Google, and LinkedIn.
- Comply with legal obligations: Obtain consent and respect user preferences under DIFC DPL, GDPR, CCPA, LGPD, and other laws.
3. Consent for Cookies
In compliance with DIFC DPL (Article 23) and GDPR (Article 7), we obtain explicit, informed, and freely given consent for non-essential cookies (Performance & Analytics, Marketing & Personalization, Social & Networking) via a cookie consent banner displayed on your first visit to www.voxbee.ai. You can:
- Accept all cookies.
- Decline non-essential cookies (essential cookies remain active for functionality).
- Customize preferences by selecting specific cookie categories.
You can withdraw or modify your consent at any time via the Manage Cookies link in the website footer or your account dashboard. Consent changes are recorded, and non-essential cookies are disabled immediately upon withdrawal. Essential cookies, required for platform operation, do not require consent but are listed for transparency.
4. Detailed List of Cookies
Below is a comprehensive list of cookies used on the Voxbee platform, including their provider, type, purpose, expiration, and whether they are first-party or third-party:
| Name | Provider | Type | Purpose | Expiration | First-Party/Third-Party |
|---|
| voxbex_cookie_pref | .app.voxbee.ai | Strictly Necessary | Stores user cookie preferences for compliance with DIFC DPL and GDPR. | 2 years | First-Party |
| intercom-id-gjvo8fgi | .intercom.com | Performance & Analytics | Identifies users for Intercom support chat continuity. | 9 months | Third-Party |
| intercom-device-id-gjvo8fgi | .intercom.com | Performance & Analytics | Tracks devices for persistent Intercom chat sessions. | 1 year | Third-Party |
| intercom-session-gjvo8fgi | .intercom.com | Performance & Analytics | Session identifier for active Intercom support chat. | 1 week | Third-Party |
| __stripe_mid | stripe.com | Strictly Necessary | Identifies users for Stripe payment processing and fraud prevention. | 1 year | Third-Party |
| __stripe_sid | stripe.com | Strictly Necessary | Maintains checkout session integrity for Stripe payments. | 30 minutes | Third-Party |
| _GRECAPTCHA | google.com | Strictly Necessary | Prevents spam and abuse during login via Google reCAPTCHA. | 6 months | Third-Party |
| NID | google.com | Strictly Necessary | Personalizes Google ads and supports login security. | 6 months | Third-Party |
| SIDCC | google.com | Strictly Necessary | Supports Google ad targeting and login security. | 3 months | Third-Party |
| rc::a | google.com | Strictly Necessary | Distinguishes humans from bots for login security (Google reCAPTCHA). | Persistent | Third-Party |
| rc::b | google.com | Strictly Necessary | Distinguishes humans from bots for login security (Google reCAPTCHA). | Session | Third-Party |
| rc::c | google.com | Strictly Necessary | Distinguishes humans from bots for login security (Google reCAPTCHA). | Session | Third-Party |
| _Secure-1PSID | google.com | Strictly Necessary | Secures Google session authentication for user login. | 2 years | Third-Party |
| _Secure-3PSID | google.com | Strictly Necessary | Cross-site secure session identifier for Google login. | 2 years | Third-Party |
| _Secure-1PAPISID | google.com | Strictly Necessary | Authenticated requests to Google services for login. | 2 years | Third-Party |
| _Secure-3PAPISID | google.com | Strictly Necessary | Third-party authenticated session ID for Google services. | 2 years | Third-Party |
| _Secure-1PSIDCC | google.com | Strictly Necessary | Secures communication during Google login sessions. | 2 years | Third-Party |
| _Secure-3PSIDCC | google.com | Strictly Necessary | Third-party session security for Google login. | 2 years | Third-Party |
| 3dch_sess | .infrid.com | Strictly Necessary | Session ID for Infrid CDN or external integration. | Session | First-Party |
| _ga | .app.voxbee.ai | Performance & Analytics | Google Analytics ID for user tracking and platform usage. | 2 years | First-Party |
| _ga_VM6NWRFCNT | .app.voxbee.ai | Performance & Analytics | Google Analytics session container for tracking user sessions. | 2 years | First-Party |
| AMP_af00334c7e | .app.voxbee.ai | Performance & Analytics | Amplitude user session tracking for analytics (e.g., video creations). | 1 year | First-Party |
| AMP_MKTG_af00334c7e | .app.voxbee.ai | Performance & Analytics | Amplitude marketing session tracking for campaign attribution. | 1 year | First-Party |
| _gcl_au | .app.voxbee.ai | Marketing & Personalization | Tracks ad efficiency for Google Ads campaigns. | 2 months 29 days | First-Party |
| _fbp | .app.voxbee.ai | Marketing & Personalization | Facebook pixel for personalized advertising and visitor tracking. | 2 months 29 days | Third-Party |
| lidc | linkedin.com | Marketing & Personalization | Optimizes LinkedIn data center selection and ad targeting. | 1 day | Third-Party |
| UserMatchHistory | linkedin.com | Marketing & Personalization | Improves LinkedIn ad targeting based on profile data. | 30 days | Third-Party |
| bcookie | linkedin.com | Marketing & Personalization | Identifies devices for LinkedIn advertising. | 11 months 30 days | Third-Party |
| bscookie | linkedin.com | Social & Networking | Supports Sign-in with LinkedIn and follow features on third-party sites. | 11 months 30 days | Third-Party |
| __cf_bm | .app.voxbee.ai | Strictly Necessary | Distinguishes humans from bots for Cloudflare security. | 30 minutes | First-Party |
| __cfruid | .app.voxbee.ai | Strictly Necessary | Applies Cloudflare rate limiting based on IP and session context. | Session | First-Party |
If we introduce new cookies or update existing ones, we will revise this table and notify users of significant changes via the Voxbee platform or email.
5. Types of Cookies
- Strictly Necessary: Essential for platform operation, secure login, payment processing (e.g., Stripe for Jumpstart, Buzz Mode, Boss Up, or Vox Elite), and security (e.g., Google reCAPTCHA). These do not require consent but are listed for transparency.
- Performance & Analytics: Collect data on platform usage (e.g., video creations via Direct Dub, Lip Sync usage) via Amplitude and Google Analytics to improve user experience. Requires consent.
- Marketing & Personalization: Enable targeted advertising and campaign tracking via Google Ads, Facebook, and LinkedIn. Requires consent.
- Social & Networking: Support features like Sign-in with LinkedIn and social sharing of videos. Requires consent.
6. First-Party and Third-Party Cookies
- First-Party Cookies: Set by Xccelerated AI (e.g.,
voxbex_cookie_pref) to manage preferences, analytics, and functionality. - Third-Party Cookies: Set by providers like Stripe (payments), Google (security, ads), Intercom (support chat), Facebook, and LinkedIn (advertising). Data shared with third parties is governed by their privacy policies, linked below:
7. Data Sharing and International Transfers
We may share cookie-related data with third-party providers (e.g., Amplitude for analytics, Stripe for payments) to deliver Voxbee’s services. Some providers operate outside the DIFC or EU, such as in the US.
We ensure compliance with DIFC DPL (Article 20) and GDPR (Articles 44–50) by:
- Using providers with DIFC-approved data transfer agreements or GDPR-compliant Standard Contractual Clauses (SCCs).
- Limiting data shared to what is necessary (e.g., anonymized analytics for Amplitude).
- Implementing safeguards like encryption and pseudonymization.
For details on third-party jurisdictions and safeguards, contact us at [email protected].
8. Your Data Protection Rights
Under DIFC DPL (Article 14) and GDPR (Articles 15–22), you have the following rights regarding cookie-related data:
- Access: Request details of your personal data we process.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of non-essential data (e.g., analytics cookies).
- Restriction: Limit processing of your data.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing for marketing or analytics.
- Automated Decision-Making: Opt out of decisions based solely on automated processing (not used by Voxbee).
To exercise these rights, contact our Data Protection Officer at [email protected]. We will respond within 15 days (DIFC DPL) or 30 days (GDPR), depending on the jurisdiction.
9. Children’s Data
Voxbee is not intended for users under 16 (or 13 in the US). We do not knowingly collect data from minors. Contact us for immediate deletion if such data is identified.
10. Data Retention
Voxbee is not intended for users under 16 (or 13 in jurisdictions like the US under COPPA). We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us at [email protected] to request immediate deletion.
11. Managing Your Cookie Preferences
You can manage your cookie preferences via:
- Cookie Consent Banner: Displayed on your first visit, allowing you to accept, decline, or customize non-essential cookies.
- Cookie Settings: Accessible via the website footer or account dashboard to modify or withdraw consent.
- Browser Settings: Configure your browser to reject cookies or alert you when cookies are sent. Note: Disabling strictly necessary cookies may impair functionality, such as secure login or payment processing for Voxbee’s subscription tiers (Jumpstart, Buzz Mode, Boss Up, Vox Elite). For guidance on browser settings, visit:
- Google Chrome
- Mozilla Firefox
- Apple Safari
12. Policy Updates
We may update this Cookies Policy to reflect changes in legislation, practices, or third-party services. Significant changes will be communicated via the Voxbee platform or email. The latest version will always be available on our website.
